IT SUPPORT SOLUTIONS

IT SOLUTIONS: SIMPLIFIED

At BerkmanTech we understand your IT worries. We know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology concerns.

Our goal is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along.

BerkmanTech offers a complete, integrated remote monitoring and management automation system, letting us proactively fix issues on your desktops, laptops, physical and virtual machines, as well as automate patches, software updates and other routine tasks.  Integrated remote control, remote data backup, endpoint security and self healing features provides 100% IT coverage, and can often be performed without interrupting the user.

MANAGED SERVICE PROGRAM FEATURES

>> Server Monitoring:  Real time monitoring of system health, backups and security allow us to respond to issues before they become critical

>> Task Automation:  Scheduled maintenance tasks ensure your machines perform at their highest potential

>> Self Healing:  Automatic script-based remediation based on detected failures

>> Remote Support:  Remote access to all supported machines allow us to provide more than 90% of our services remotely

cloud-computingKey Benefits:

      • 24/7 Network Monitoring
      • Increased systems performance
      • Reduced downtime
      • Increased security and data assurance
      • Reduced IT maintenance costs